taxi338 Platform Privacy Notice

This page describes what we collect when you use taxi338 and how we keep that data protected. We at taxi338 gather information necessary to verify your identity, process your deposits and withdrawals, and settle your wagers fairly. Your privacy is a foundational part of how we operate our platform.

We collect personal data only when you register, verify your account, or transact on taxi338. We do not share your information with third parties except where required by law or where necessary to deliver our service (such as payment processors handling DANA, e-wallet, mobile banking, or bank transfers). This notice explains our practices in full.

If you have questions about how we handle your data on taxi338, you may contact us via our support channels. We respond to privacy inquiries within five business days.

Information We Collect When You Register on taxi338

When you create an account on taxi338, we collect your full legal name, date of birth, email address, and phone number. We use this information to verify your identity and set up your account. We also record your registration timestamp and IP address to prevent fraud and detect account abuse.

Before you can withdraw funds from taxi338, we request government-issued identity documents (passport, national ID, or driver's license) and proof of address (utility bill or bank statement dated within the last three months). We store scans of these documents on our secure servers to comply with anti-money-laundering regulations and to support future account recovery if needed.

When you deposit funds into taxi338 via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank virtual account (mobile banking, local payment, online payment, e-wallet), we record the payment method, amount, and timestamp. We do not retain full payment credentials; payment processors tokenize your data so we store only a reference token.

Data Collection During Your Betting Activity on taxi338

When you place wagers on taxi338, we record your selections, stake amounts, odds, settlement results, and timestamps. We log your login times, IP addresses, device information, and browser type to detect suspicious activity and prevent account takeover.

We collect aggregate browsing data to understand which markets you use most frequently — for example, whether you favour Liga 1 fixtures, live Baccarat tables, or Mobile Legends esports. This helps us optimize taxi338's interface and feature placement, but we do not use individual browsing history for any purpose beyond platform improvement and fraud detection.

If you use live chat on taxi338, we record your support conversations. These logs are retained for dispute resolution and staff training. Chat transcripts are kept for up to twelve months unless you request deletion sooner.

Cookies on taxi338

We use session cookies to maintain your login and remember your account preferences. These cookies expire when you log out. We also use analytics cookies to track platform usage but do not store personally identifiable information in them.

Withdrawal History

We retain a complete record of your withdrawals on taxi338, including destination account and settlement status, for compliance and customer-service purposes.

Bonus and Promotional Activity

If you claim a promotional bonus on taxi338, we log the bonus amount, playthrough requirement, and completion date to prevent bonus abuse.

How We Use Your Data on taxi338

Purpose of Data Collection and Processing on taxi338

We use your data on taxi338 for the following purposes: account verification and identity confirmation, fraud prevention and account-security monitoring, settlement of your wagers, processing of deposits and withdrawals, customer support and dispute resolution, and platform improvement through analytics.

We do not sell your personal data to advertisers or marketers. We do not use your email address to send unsolicited marketing unless you explicitly opt in to promotional communications on taxi338.

Third Parties Who May Access Your Data on taxi338

We share your information with the following categories of processors only:

• Payment processors: DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet, mobile banking, local payment, online payment process your transactions. They receive your account details, amount, and transaction timestamp.
• Identity verification providers: Third-party vendors verify your documents; they receive a copy of your ID and address proof and then delete it after verification completes.
• Cloud hosting providers: Our servers are hosted with cloud infrastructure companies that may store your data in geographically distributed data centres.
• Legal and regulatory bodies: We may disclose your data to law-enforcement agencies or regulators if required by law or court order.

Each processor operates under a data-protection agreement with taxi338 requiring them to keep your information confidential and use it only for the purposes we specify.

Your Rights and Data Retention on taxi338

You have the right to request access to all personal data we hold on taxi338. You may request correction of inaccurate data or deletion of data we no longer need to retain. To exercise these rights, contact our support team via live chat or email.

We retain your account information on taxi338 for the duration of your account and for seven years after closure to comply with anti-money-laundering regulations. We retain your transaction history (deposits, withdrawals, wagers) for seven years from the date of each transaction. Identity documents are kept for seven years after verification. Chat transcripts are kept for twelve months.

If you request permanent account deletion on taxi338, we anonymize your personal data but retain transaction records for regulatory compliance. You cannot recover a deleted account.

Data Security Measures on taxi338

We encrypt all data in transit using TLS 1.2 or higher. Your passwords are salted and hashed using industry-standard algorithms; we do not store plaintext passwords. Payment details are tokenized and never stored on our servers.

Our taxi338 infrastructure undergoes regular security audits and penetration testing. We maintain access logs and monitor for unauthorized access attempts. If we detect a data breach, we notify affected users within 24 hours.

We implement multi-factor authentication options on taxi338 so you can add a second security layer to your account. You may also set withdrawal restrictions or account limits to prevent unauthorized transactions.

Contact and Policy Updates on taxi338

If you have questions about this privacy policy or how we handle your data on taxi338, contact our support team via live chat during business hours or email us directly. We respond to privacy inquiries within five business days.

We may update this privacy notice periodically. Material changes will be communicated to you via email at least 14 days in advance. Continued use of taxi338 after an update constitutes acceptance of the revised policy. Your data rights remain consistent across all updates; we do not retroactively change how we use historical data without your consent.

This privacy notice is effective for all users accessing taxi338 from any jurisdiction. We comply with data-protection principles wherever applicable law requires it. If you believe we have violated your privacy rights, you may escalate your complaint through our formal dispute process or contact the relevant data-protection authority in your jurisdiction.